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Policy Statements

Houser Racing Policy Statements

 

The HOUSER Warranty

Purchaser understands and recognizes that HOUSER-Racing manufactures and sells racing components and equipment that are subject to many various different conditions due to the manner in which they are used. Purchaser also recognizes and agrees that the suitability of any part sold or manufactured by HOUSER-Racing for a particular application is the purchaser's decision and that the purchaser is not relying on the skill or judgment of HOUSER-Racing regarding suitability of any product or service. HOUSER-Racing reserves the right to determine if the warranty claim is legitimate. There is no implied warranty of merchantability and there is no implied warranty of fitness for purpose with regard to racing or racing equipment.

HOUSER-Racing offers a one-year limited warranty against defects in workmanship and material. Liability is limited to repair or replacement of defective parts to original purchaser. HOUSER-Racing is not liable for any consequential damages, expenses or injuries arising from the use, misuse or improper installation of any product manufactured or sold by HOUSER-Racing. HOUSER-Racing reserves the right to make changes in design or add to or improve their product without incurring any obligation to install the same on any products previously manufactured. This warranty shall not apply to any product which has been repaired or altered in any way so as in our judgment to affect its performance, nor which has been subject to misuse, abuse, negligence or any other occurrence beyond the control of HOUSER-Racing.

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The HOUSER Refund-Return Policy

Returns due to customer mis-ordered items will be accepted after receiving RA# from Houser Racing. Items should be in as new condition and with all packaging and parts. Items returned in a used condition will not be credited a refund. Customer is responsible for shipping of mis-ordered items. Should Houser Racing have shipped and incorrect or defective item Houser Racing will make all efforts in good faith to rectify the issue. Copy of customers invoice may be requested to verify date of purchase. All returns must have RA# issued by Houser Racing. Call 740-382-8100

The HOUSER Privacy Policy

We regard your privacy just as we regard our privacy, Houser Racing will not share any of your information with any other party.

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